Customer Reviews

  I was in the Ft. Smith Van Buren area and was craving italian, so I thought I'd swing by Olive Garden for a quick lunch....and then came to my senses... read more and remembered I can have that in my home town...seriously people, part of the joy in life is new experiences. Go try local places when you travel. Do it. Life is short.
Okay anyway, after scoping Yelp (my fave way to travel) I found Frank's. Glad Yelp led me here. I was definitely not disappointed. I ordered the pasta sampler (manicotti, lasagna, and a ravioli), it came with tomato basil soup that the waitress recommended, as well as bread and oil. Let me just say the oil was the most awesome part. I don't even know what flavors were in there, but it wasn't your average italian restaurant oil. The rolls were really good too. The soup was above average. I probably could be been content with just the cup (and by "cup" they mean medium size bowl) of soup and the bread. The pasta sampler was perfect...just enough of each item to satisfy me that I had tried each entree.
I would've loved dessert, but that just wasn't happening after all that bread and pasta.
The restaurant was very clean and modern, the wait staff was perfectly professional and helpful. I would recommend it and i would happily return.

**the only reason I didn't give five stars is that the sauce was a little generic tasting and there was no freshly grated parmesan....and if I could've only taken off a half a star, I would've.

  I grew up in the northeast, the home of Italian food in America, so my personal bar when it comes to this type of cuisine is very high. That said,... read more Franks Italian Restaurant gets near the bar, but certainly not over it.

The restaurant is clean, the service is good and the food for this area is pretty good.

The prices are fair and the portions are are enough to satisfy just about any appetite.

My biggest disappointment is they no longer serve pizza. The used to make on of the best pizzas in town but it's no longer on the menu.

  My husband and I were looking for some lunch on our drive home to Texas. Reviews looked decent so we opted for Frank's. We drove into the parking lot and... read more saw two of the staff sitting on the patio. We commented at how unpleasant they seemed, from their facial expressions. We walked in and were promptly greeted by one of the hostesses (the other hostess was sitting outside). As we followed the hostess to our table, the air quality got thicker and hotter with every step. She took us past the room full of people to a different, smaller section of the restaurant with no people and no air circulation, sitting us in the very back corner. Within minutes, we were both sweating- I was using my menu to fan myself and the air was HOT.  We had been there 5 minutes and no one came to our table. At that point the hostess and waitress from outside walked in (the patio door was in our small secluded section), gave us a glance and then disappeared. We sat another minute and decided we were done. We got up and walked to the front, handed our menus to the hostess-the one who had been hanging out outside, and said we would eat elsewhere.

Having the staff sitting on the patio as you drive in reflects poorly on your establishment, a fact heightened when they ignore you when walking back in.

We didn't mess with driving, we left our truck parked in the parking lot and walked to Subway across the street. Their air conditioning was fantastic and the service was friendly, welcoming and QUICK. Thanks, Subway!!!

  Couple of things. First, the food was very good. We had the Viva Italia (I think that was it, Alfredo penne with chicken, sausage, and portabello mushrooms) and shrimp scampi.... read more The noodles were perfectly al dente, the sauces not too heavy with great fresh garlic flavor, and they were generous with the shrimp. The food was just great. We loved the food. We also really really loved the garlic bread they served before dinner. We would also have loved to have had a salad and glass of wine. Neither were offered and when we asked about wine were told they don't serve wine. Ok, it's a place people were coming in right and left picking up to-go orders. Take the  order home and have a glass of wine there.

  I love this place! Their marinara sauce is so savory. Cheese ravioli is my go to! The food is fresh and has a great taste. The servings are large, so... read more come hungry and leave with left overs, you won't regret it 🙂

  Forgot to take a picture of the main course. Salad was great, customer service was great. We had visited this restaurant in their old location and I feel the they've... read more changed some things on their menu or how it was prepared. Still tasty. But wasn't as good as I had remembered. We will still return here for a great chicken Alfredo!