Customer Reviews

  Totally disappointed. I ordered the grilled chicken fettuccine and the chicken was so old and dried out I couldn't even eat it. It looked disgusting. We told the waiter but... read more he did absolutely nothing to correct the situation!!!

  Filling and inexpensive but hardly authentic.  Enjoyed the bread and the beef ravioli but lasagna and manicotti were falling apart - sauces were watery.

Quick service and ok food!... read more

  My husband and I were looking for some lunch on our drive home to Texas. Reviews looked decent so we opted for Frank's. We drove into the parking lot and... read more saw two of the staff sitting on the patio. We commented at how unpleasant they seemed, from their facial expressions. We walked in and were promptly greeted by one of the hostesses (the other hostess was sitting outside). As we followed the hostess to our table, the air quality got thicker and hotter with every step. She took us past the room full of people to a different, smaller section of the restaurant with no people and no air circulation, sitting us in the very back corner. Within minutes, we were both sweating- I was using my menu to fan myself and the air was HOT.  We had been there 5 minutes and no one came to our table. At that point the hostess and waitress from outside walked in (the patio door was in our small secluded section), gave us a glance and then disappeared. We sat another minute and decided we were done. We got up and walked to the front, handed our menus to the hostess-the one who had been hanging out outside, and said we would eat elsewhere.

Having the staff sitting on the patio as you drive in reflects poorly on your establishment, a fact heightened when they ignore you when walking back in.

We didn't mess with driving, we left our truck parked in the parking lot and walked to Subway across the street. Their air conditioning was fantastic and the service was friendly, welcoming and QUICK. Thanks, Subway!!!

  Freshly prepared, authentic and delicious. We loved all 3 entrees we ordered! The service was very attentive yet not pushy. We will come by again when we are driving to... read more the University of Arkansas.

  I had a great first experience at Franks! The atmosphere is nice. The service great. The chicken piccata was to die for! Highly recommend. The bathroom was a little nasty,... read more but not enough to take away from the 5 star food.

  I quite enjoyed our visit to Frank's. We loved the bread and oil. All of our appetizers were very well prepared and tasty. We ordered calimari, fried ravioli, garlic cheese... read more bread and stuffed mushrooms. All very good.
Our entrees were all very tasty as well. If I had to pick out one problem it would be that the lasagna was a bit too soft but the flavor was great so it's hard to complain to much.  
The staff was super friendly and colorful. I felt very welcome and comfortable.
Thanks for a really nice dining experience guys!!